The following numbers are the institutional hotlines to call for help, information and services related to COVID-19. All numbers are “toll free”.
🏥Estijaba Service Abu Dhabi 📞 800 1717 (to book the test for COVID-19 in Abu Dhabi)
🏥UAE- Ministry of Health and Prevention 📞 800 11 111
🏥 Dubai Health Authority 📞 800 342
On March 28th, the Department of Health (DoH) of Abu Dhabi and Abu Dhabi Health Services Company (SEHA) announced the test service for COVID-19 “drive-through”.
The initiative has immediately been extended to the rest of the United Arab Emirates, with test centers in Dubai, Sharjah (also operating for the emirates of Ajman and Umm al Qaiwain), Ras Al Khaimah, Fujairah, Al Ain and Al Dhafra.
The “drive-through” mode allows a person to take the test while staying in his/her own car.
To book an appointment for the COVID-19 test in Abu Dhabi, contact Estijaba helpline at 800 17 17.
Detailed information about the centers and the requirements is provided through the UAE Government’s official portal 👉 on the dedicated section.
Institutional platforms and dedicated websites
Institutional site of the United Arab Emirates Ministry of Health and Prevention.
The section dedicated to the COVID-19 offers:
- Ask the Doctor for preliminary advice. Based on the reported symptoms, you can see if you need to seek medical help, get tested or treat your symptoms at home.
- General information on COVID-19 : about transmission, prevention, myths, travel advice and videos.
- Frequently Asked Questions (FAQs).
- Official News Section , with the latest updates.
- Data in the United Arab Emirates.
Dedicated platform by the Abu Dhabi Department of Health.
It reports an updated map of the contagion in the United Arab Emirates and the rest of the World, updates from official sources, FAQs in English and Arabic.
An online chat service with virtual assistants is also available.
Updated statistics and latest news about COVID-19, provided by the National Emergency Crisis and Disaster Management Authority (NCEMA), the federal authority responsible for the safety of all citizens and residents during a crisis in the UAE.
Weqaya (from the Arabic word meaning “Prevention”) is an information platform, launched by the National Emergency Crisis and Disasters Management Authority, reporting the latest news and official statements on the COVID-19 pandemic. Weqaya offers video tutorials also, on the best practices to avoid the spread of the infection.